Construction iconOverview

The purpose of the occupation is to conduct the general day-to-day maintenance required to keep a range of properties in a good state of repair.

Property Maintenance Operatives conduct routine maintenance tasks, and minor planned and responsive repair works, using a broad range of fundamental trade skills including carpentry, joinery, plumbing, plastering, brick and block work, external works and associated finishing trades including tiling, painting, and decorating.

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  • Entry requirements

    Please contact our Apprenticeship team for entry requirements.

  • Level

    Level 2

  • Delivery/Study method

    • Functional Skills in English and maths at level 1 with progression of skills to level 2.
    • Off the job training of minimum 6 hours per week.
    • End-point assessment from month 24.

  • What will I learn?

    A Property Maintenance Operative will use their knowledge and understanding of basic carpentry, electrical, plumbing and decorating to:

    • Support the planning, preparation and delivery of property maintenance tasks in accordance with building safety regulations and legislation.
    • Create a safe working environment by implementing the necessary control measures, through the identification, mitigation and reporting of risks and hazards, and in line with health and safety legislation, policies and procedures.
    • Access and utilise appropriate work plans, job sheets, specifications, drawings/diagrams, information & data sheets, taking in account factors such as regulatory requirements and legislation, performance and quality criteria, efficiency, sustainability, and the need to reduce waste.
    • Select, check, use and maintain tools, equipment, materials, components, compounds and parts appropriate to the task being undertaken, handling, positioning and storing these safely, and clearing away and disposing of waste safely on completion of work, and in accordance with codes of practice.
    • Safely isolates electrical, electronic and emergency systems to enable property maintenance operations to be performed around isolated electrical components, and the reporting of faults as required.
    • Perform fault diagnostics to implement a range of minor reactive or responsive plumbing and drainage repairs to a satisfactory conclusion.
    • Carry out preventative and corrective maintenance, minor repairs and replacement of components within water, environmental and energy management systems in accordance with current legislation, industry standards and with the manufacturers requirements.
    • Use carpentry and joinery skills to complete minor repairs or refurbishment to fixtures within and around properties, such as doors, windows, frames, worktops, ensuring associated fixtures and fittings are selected, installed or repaired, and working correctly.
    • Carry out minor plastering repairs using appropriate materials and surface finishing techniques.
    • Carry out remedial painting and decorating works to a range of surfaces, ensuring the appropriate and safe use of compounds, materials, tools and access equipment.
    • Carry out minor tiling and flooring activities or repairs using a variety of materials, tools, adhesives and sealants.
    • Carry out planned, responsive or temporary repairs to buildings and their immediate surroundings to make buildings safe and secure for their occupants or clients.
    • Communicate effectively verbally and in writing, using digital technologies to access, identify, record and report information, liaise and coordinate with other team members, and provide customer service to internal and external customers, and respecting others.
    • Maintain and develop competence in the property maintenance industry, recognising own levels of competence and when to escalate concerns to others, resisting the pressure to follow unsafe working practices.

  • Duration and assessment

    You will attend one of the colleges of HRUC for a period of 24-27 months.

    Assessment will take place both during and at the end of the apprenticeship, with completion being dependent on successful achievement of the apprenticeship standard.

    End assessment includes:

    • The end-point assessment (EPA)
    • 90 minute knowledge assessment (closed book and 60 multiple choice or short answer questions)
    • 2 day practical assessment
    • 1 hour interview


    Once the Learner has achieved the EPA the End Point Assessment Organisation will moderate the assessments to ensure that you have met the required standard, and formally apply for certification, you can also apply for your Blue CSCS trade skills card. Should you not meet the standard during your first EPA there is opportunity to re-take when you have reviewed your practice.

  • Where next? Career/study opportunities

    Completing this apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist:

    • Carpentry
    • Plumbing
    • Electrical
    • Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors.


    You can also be recognised by the British Institute of Facilities Management (BIFM) providing Associate Membership whilst studying.