Business and Admin icon - briefcaseOverview

Developed by the industry experts, this apprenticeship is deal for those who want to deliver front line support to managers and employees, or are an HR/People Manager in an organisation - handling day to day queries and providing HR/People advice ranging from recruitment through to retirement.

This role could be called an HR Consultant or an HR Business Partner in different organisations.

Key responsibilities

They could be in a generalist role, where they provide support across a range of People areas – likely to be the Core People option, or a specialist role, where they focus on and have depth expertise in a specific area of People – likely to be Resourcing, Total Reward, Organisational Development, or People Operations.

Whichever of these is chosen, they will have a good grounding across the whole range of People disciplines as this is contained in both of the qualification options included in this standard. They will often be required to make decisions and recommendations on what the business can/should do in a specific situation.

They will be influencing managers to change their thinking as well as bringing best practice into the organisation. They are also likely to lead the people related elements of business or people projects. Whatever their role, they will need to link the work they do to the context and priorities of the business. In a larger organisation they may be one of a team supporting the business and they may also have responsibility for managing people.

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  • Entry requirements
  • Level

    Level 5

  • Delivery/Study method

    A minimum of 30 hours of on the job training at the work place per week including a day/ block release to study theory at our Uxbridge/Hayes/ Harrow campus.

    Study methods include:

    • Knowledge modules learning the fundamental knowledge, through a combination of online learning and practical classroom workshops.

  • What will I learn?

    Here is a sample of some of the modules you wil learn during this apprenticeship:

    • Analytics and Creating Value
    • Evidence Based Practise
    • Business Acumen
    • Culture and Behaviour


    The apprentice will have the option to select an HR specialism such as:

    • Core HR/People
    • Resourcing
    • Total Reward
    • Organisational Development
    • HR/People Operations

  • Duration and assessment

    The duration of the apprenticeship will be 22-25 months.

    You will be assessed continually in knowledge, skills and behaviour areas at work.

    Assessment methods include:

    • A work-based portfolio to demonstrate the skills you have learnt at work related projects 
    • An end-point assessment (EPA). This happens towards the end of the apprenticeship, when employers and providers will first ‘sign-off’ the apprentice as ready for the EPA. Apprentices without Level 2 English and maths will need to achieve this level prior to completion of their apprenticeship.

  • Where next? Career/study opportunities

    Successful completion of this standard enables the apprentice to apply to become an Associate Member of the Chartered Institute of Personnel and Development. Chartered membership can be achieved through further qualifications or experience based assessment.

    This apprenticeship could be an entry level role to the business, however, it is more likely to be a progression from a lower level role or apprenticeship, building on the knowledge and skills gained in that role or apprenticeship. 

    On completion of this apprenticeship, the individual will be fully competent in the role and this will give them an in depth knowledge of HR in their chosen option. They can then continue to develop in that option (perhaps through a further apprenticeship), or broaden their HR expertise in another area to develop their career. Separately, there are a range of qualifications available for further study up to post graduate level.