Business and Admin icon - briefcaseOverview

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation handling day to day queries and providing HR advice, ranging from recruitment through to retirement.

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  • Entry requirements
  • Level

    Level 3

  • Delivery/Study method

    A minimum of 30 hours on the job training at the work place per week including a day/block release to study theory at our Uxbridge/Hayes/Richmond or Harrow campus.

    You will study: 

    • Core and pathway-led knowledge modules learning the fundamental knowledge, through a combination of online learning and practical classroom workshops
    • Level 2 in English and maths.

  • What will I learn?

    Key responsibilities in an HR Support Apprenticeship role are likely to include:

    • Supporting, managing and developing team members
    • Managing projects
    • Planning and monitoring workloads and resources
    • Delivering operational plans
    • Resolving problems
    • Building relationships internally and externally.

    The work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.

  • Duration and assessment

    Typically 18-24 months

    Types of assessment:

    • A work-based portfolio to demonstrate the skills you have learnt at work related projects
    • An end-point assessment. Apprentices will need to achieve Level 2 in English and maths prior to taking their end-point assessment.


    There are no required qualifications for this apprenticeship. The employers are keen to drive up professionalism and standards within HR so the Assessment Plan contains suggested qualifications/units that employers can use to ensure robust technical knowledge.

  • Where next? Career/study opportunities

    The successful apprentice may be eligible to apply for associate membership of the Chartered Institute of Personnel and Development (CIPD) or any other professional body that recognises this apprenticeship within its membership criteria (membership is subject to the professional bodies own membership requirements).

    This apprenticeship forms the foundation of a career within the profession, giving the base for further development through a career path within an organisation and/or through the HR Consultant/Partner apprenticeship. The apprentice can choose to stay within core HR or diversify into one of the specialist areas of HR.